Privacy Policy
Effective January 1, 2026
Advanced Brentwood Insulation Company, brentwoodinsulation.com, projects@brentwoodinsulation.com
Who this policy covers
This policy explains how Advanced Brentwood Insulation Company, an insulation contractor in Brentwood, CA, handles the information you share when you visit our website, call us or ask for an estimate. It covers this site and the contact form linked from it.
We're a small local business, and we collect only what we need to answer you, quote your job and do the work. You can read more about who we are on our About page.
Information you give us
When you fill out our contact form, call or email us, you may give us your name, phone number, email address, home address and details about your house or project. That might include the age of the house, what's in the attic now or which rooms run hot or drafty.
Our contact form is run by an outside form service, so what you type there is collected through that service and passed to us. Please don't send payment card numbers or other sensitive financial details through the form.
Information collected automatically, analytics and cookies
Like most websites, ours can record basic technical details when you visit. These include your browser type, device, the pages you viewed, how long you stayed and the general area your connection comes from.
We may use cookies and analytics tools to gather this. Cookies are small files your browser stores so a site can remember a visit. We use this information in summary form to see which pages people find useful and to fix what isn't working, not to build a profile of you.
You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices.
How we use your information
We use what you share to:
Reply to your questions and set up your estimate.
Schedule, carry out and follow up on work at your house.
Send invoices and keep records of the job.
Improve our website and the way we serve customers.
Meet our legal, tax and insurance obligations.
We don't sell your personal information, and we don't use it for anything unrelated to your inquiry or your job.
Who we share it with
We share information only when we need to. That includes the services that run our website, contact form and analytics, the tools we use for scheduling and billing, and our accountants or insurers when a job record calls for it.
We may also share information if the law requires it, to protect our rights or safety, or if the business is ever sold or transferred. We expect anyone we share it with to use it only for the purpose we gave it to them.
How long we keep it
If you contact us and don't book work, we keep your inquiry only as long as it's useful for following up, then delete it. If we do work at your house, we keep job and billing records as long as we need them for warranty questions, taxes and other legal reasons.
Analytics data is kept in summary form and stored according to the settings of the tools that collect it.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. You can also ask us to stop contacting you at any time.
California residents may have further rights under state law about how their information is collected and shared. We'll honor any valid request, and we won't treat you differently for making one. We may need to confirm who you are before we act on a request, so we don't hand your details to the wrong person.
Keeping your information safe
We take reasonable steps to protect what you share, and we limit access to the people who need it to do their jobs. No website or storage system is completely secure, so we can't promise that information will never be exposed, but we'll act quickly if something goes wrong.
Children's privacy
This site is meant for adults arranging work on their homes. We don't knowingly collect information from children under 13. If you believe a child has sent us information, contact us and we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. The current version will always be on this page, and continuing to use the site means you accept the policy as it stands.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (925) 503-1068 or reach us through our Contact page, where you'll find our email address and form. Tell us what you're asking for, and we'll reply within 1 business day to let you know what happens next.